Privacy Policy
Last updated: 15 July 2026
This Privacy Policy explains how Pilateras ("we", "us", "our") collects, uses, and protects personal data when you visit pilateraspilates.com or contact us through our website.
1. Data We Collect
We collect the information you voluntarily provide through our contact form — your name, email address, and message. We also collect limited technical data automatically through Google Analytics (such as pages visited, device/browser type, and approximate location) and use Google reCAPTCHA to protect our contact form from spam and abuse.
2. Purpose of Processing
We use this data to respond to your enquiry, provide information about our products, understand how visitors use our website, and protect our website and forms from automated abuse.
3. Legal Basis
We process contact form data on the basis of your consent and our legitimate interest in responding to enquiries. Analytics and reCAPTCHA data are processed on the basis of legitimate interest and, where required by applicable law, your consent.
4. Cookies
Our website uses cookies for analytics and security purposes. See our Cookie Policy for full details of the cookies we use and how to control them.
5. Third Parties
We share limited data with Google (Google Analytics and Google reCAPTCHA) to operate the services described above. We do not sell personal data to third parties.
6. Data Retention
Contact form submissions are retained only as long as necessary to respond to your enquiry and for a reasonable period afterward for record-keeping, unless a longer period is required by law. Analytics data is retained according to Google Analytics' default retention settings.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to or withdraw consent for certain processing. EU/EEA residents have rights under the GDPR; residents of Turkey have rights under KVKK Article 11 (see our KVKK notice). To exercise any of these rights, contact us using the details below.
8. Contact
For any privacy-related questions or requests, contact us at contact@pilateraspilates.com or by post at DES Industrial Site, 116 Street No:3, 34776 Umraniye, Istanbul, Turkey.